Merle Norman Cosmetics & M2 Color Studio

528 Washington Blvd Williamsport PA 17701

Phone 570-323-8777 or 570-322-3954           

American Made 

Business Hours   Tuesday - Thursday 9-7      Friday  9-6      Saturday 9-3            

General Information On Our Policies

Spa Reservations

Appointments may be made by phoning 570-323-8777 or 570-322-3954. 

Spa services are subject to availability. Credit card number, pre-payment, or relinquishing gift certificate is required to guarantee appointments. Specific technicians may be requested when scheduling appointments.

If you need assistance, our Spa consultants will help you in selecting imaginative gifts to refine body, mind and spirit.

Gift Cards:

Gift Cards are non-refundable and cannot be replaced if lost or stolen. Gift Cards are not redeemable for cash. Gift Cards have no expiration date. Gift Cards can be re-charged. The purchase of a Gift Card does not guarantee appointments and all appointments are subject to availability. We urge all card bearers to schedule their appointments as soon as possible upon receipt.  All gift cards must be presented at time of redemption. 

Products: Merle Norman Cosmetics & Day Spa (Personal Appearance Inc.) carries many complete lines of products to pamper hair, face, nails and skin.

Appointment Information

Party Contract ( 3 or More )

For parties of 3 or more receiving any treatments or services an

Automatic 20% gratuity will be added to totals for each person in the party.

Less than 72 Hour cancellation notice results in full charge.

After hours voice mail available at 570-323-8777.


We ask that you please arrive at least fifteen minutes prior to your scheduled appointment. This allows time for you to be checked in and complete any necessary paperwork.

Phones / Pagers:

Merle Norman Cosmetics & Day Spa (Personal Appearance Inc.) is committed to providing an oasis of relaxation and pampering for each of our clients. For this reason we ask you to limit cellular telephones or pagers within the building.

A major credit card or gift card on file will be necessary to reserve time for all appointments.

Cancellations :

On Cancellations with less than 24 hours notice we reserve the right to charge 50% of full service charge. Cancellations made on the day of your scheduled appointment that we are unable to re-book; we reserve the right to charge up to the full amount of all services booked. We attempt to fill all open appointments.

No-shows will be charged 100% of the full service booked. (No Exceptions)

Multiple service appointments require 2 working days notice of cancellation.

Wedding Party appointments require 7 working days notice of cancellation.

If you book appointments for more than one person, you will be responsible for the charges for all appointments you booked should the group fail to show and to cancel with 24 hours notice.

Payment: Merle Norman Cosmetics & Day Spa (Personal Appearance Inc.) accepts Visa, MasterCard, Discover (all cards will have a 3.5% surcharge added), Pre-printed personal checks and US currency.

Privacy Policy

NOTICE: Merle Norman Cosmetics & Day Spa ( Personal Appearance Inc.) Privacy Policy

Merle Norman Cosmetics & Day Spa (Personal Appearance Inc.) (herein after "We") strives to protect the privacy of all of their customers on our Website ("our Website" refers to We comply with federal privacy policy guidelines. It is important for you ("you" refers a visitor to our Website) to read the terms and conditions outlined in this privacy policy. If you choose to visit our Website, your visit and any disputes that might arise regarding the privacy policy is subject to this Notice, including limitations on damages, arbitration of disputes, and application of the law of the State of Pennsylvania. If you have any concern about privacy at, please send a thorough description to:

Information Collection and Use

We do not collect personally identifiable information about you. Personally identifiable information includes your name, address, e-mail address, and/or credit card number, among others. When you purchase certain services, such as a gift card, we will request some or all of this information in order to process your order. We do not share personally identifiable information with any third party, such as marketers. We may use some of the information collected to contact you if we provide you with notice and obtain your consent. We may compile this information for internal use for business purposes.

We may collect, store or accumulate certain non-personal information concerning the use of this Website. Non-personal information may include the pages you visit on the Website. We may use this information for internal business purposes.

We may disclose any information, including personally identifiable information, we deem necessary, at our discretion, to comply with any local, state or federal laws, regulations, legal processes or government requests. We may also provide information, including personally identifiable information, to law enforcement or other organizations to combat card fraud and other related risks.

Protection of Children

We do not knowingly request or collect personally identifiable information from children. We define a child as anyone age 13 years or younger. We do not sell products for purchase by children.


We do not place "cookies" on your computer's hard drive. A cookie is a digital marker that enables the Website operator to track and target your preferences. Cookies are stored on your computer's hard drive until removal.


The Website may contain links to or from other Websites. The presence of links on our Website does not imply a relationship of any kind with the links' Websites. We encourage you to read the privacy policies of any other Websites you may link to from our Website.


We implement various security measures online to protect your personal information. Security features are triggered automatically with your online order. If you have any questions about security at our Website, you may send an email to management at:

Notification of Changes

We may revise this privacy policy from time to time. We reserve the right to make changes to the privacy policy at any time. It is important for you to review the privacy policy periodically to remain informed of any changes.


Merle Norman Cosmetics & Day Spa (Personal Appearance Inc.) values its trademarks, company names, and corporate images represented on this Website. The trademarks, company names and corporate images are the property of Merle Norman Cosmetics and or Personal Appearance Inc..

Warranty of Service

We do not warrant that our Website will function or operate uninterrupted or error-free, that certain defects will be corrected, or that the Website or server will be free of viruses or other harmful elements. Website users assume full responsibility for any costs associated with servicing of equipment used in connection with our Website. Users of our Website agree to be subject to the terms and conditions set forth in this privacy policy and that access to the Website is undertaken at your own risk. We shall not be liable for damages of any kind related to or resulting from your use of or inability to use this Website.

Timely Information

Our Website may contain some information that is inaccurate, incomplete or contains certain typographical errors. We endeavor to maintain accurate and reliable information on our Website at all times. However, errors may occur. We present our content as it is seen on our Website and make no claim to its accuracy, either expressed or implied. We reserve the right to amend errors or to update information at any time without prior notice.

Website Pricing

Prices on the Website are in U.S. dollars. Prices are subject to change at any time. We endeavor to update our Website with these changes in a timely fashion. However, errors and inaccuracies may occur. We make no claim that our prices are accurate at all times and reserve the right to change or update or prices at any time without prior notice.*All prices on our web site are as of February 2023. Prices are subject to change without notice.

Contact Information

Merle Norman Cosmetics & Day Spa

528 Washington Blvd.

Williamsport Pa. 17701

(570-323-8777 or 570-322-3954)